Terms of service

Welcome to Thimar Horan Retail Company for Fresh and Preserved Fruits and Vegetables.

By accessing our website or placing an order, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

Acceptance of Terms

By using this website, you acknowledge and agree to these Terms of Service, together with all related policies, including:

Return & Exchange Policy
Shipping Policy
Privacy Policy
Payment Policy

Products and Pricing

We strive to ensure that all product descriptions, images, prices, and stock availability displayed on our website are accurate and up to date.

However, we reserve the right to:

Update product information at any time
Modify prices without prior notice
Correct pricing, stock, or description errors
Discontinue products or categories without notice

All prices displayed on the website are in Kuwaiti Dinar (KWD) unless otherwise stated.

Orders and Payments

By placing an order, you confirm that:

All information provided is accurate and complete
Payment information is valid and authorized
Orders are subject to availability and acceptance

We reserve the right to refuse, limit, or cancel any order due to:

Pricing errors
Product unavailability
Suspected fraudulent activity
Incorrect customer information

An order is considered confirmed only after successful payment authorization or order acceptance.

Shipping and Delivery

Thimar Horan provides delivery services across available areas within Kuwait.

Delivery times are estimates and may vary due to:

Public holidays
Weather conditions
Traffic conditions
High seasonal demand
Technical or operational issues

We are not responsible for delays caused by circumstances beyond our reasonable control.

Returns and Exchanges

Customers may request a return or exchange in accordance with our Return & Exchange Policy.

For fresh fruits, vegetables, and perishable products, customers should report any issue within 24 hours of receiving the order.

Approved returns and exchanges are processed without additional service charges.

All requests are subject to review and approval by Thimar Horan.

Intellectual Property

All website content including but not limited to:

Company name
Logos
Product images
Product descriptions
Website design
Graphics and visual materials
Text and content

are the exclusive property of Thimar Horan Retail Company for Fresh and Preserved Fruits and Vegetables and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Use

You may not use this website for:

Fraudulent or unlawful activities
Unauthorized copying of content
Attempting to disrupt website operations
Misuse of payment systems
Uploading harmful software, viruses, or malicious code
Any activity that may damage the website or its services

Limitation of Liability

To the fullest extent permitted by applicable law, Thimar Horan shall not be liable for:

Delivery delays caused by third-party service providers
Product misuse after delivery
Customer storage or handling issues
Indirect, incidental, or consequential damages beyond our control

Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on the website. Continued use of the website constitutes acceptance of the revised Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws and regulations of the State of Kuwait.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts and authorities of Kuwait.

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Terms of service

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